Private Policy
Last updated August 2025
Welcome to Ochi Pilates
Your privacy is essential to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.ochipilates.com or interact with us through other channels. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information to help us provide better service and improve your experience:
1.1 Personal Information
When you interact with us (e.g., fill out a contact form, request a quote, subscribe to our newsletter, or place an order), we may collect:
Your name
Email address
Phone number
Company name
Shipping and billing address
Country or region
Any other details you voluntarily provide
1.2 Non-Personal Information
We may automatically collect non-identifiable information such as:
Browser type and version
Device type and operating system
IP address (for security and analytics)
Pages visited, time spent, and referring websites
This helps us understand how visitors use our site and improve performance.
2. How We Use Your Information
We may use your information to:
Respond to inquiries and provide customer support
Process and manage orders or quotations
Send updates about products, promotions, or events (only if you opt in)
Improve our website, marketing, and services
Fulfill legal and regulatory obligations
Prevent fraudulent activities
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only in the following cases:
With trusted service providers (e.g., logistics, email, or website hosting) who help us operate our business
When required by law or government authorities
To protect our legal rights, users, or the public
All partners handling your data are required to comply with data protection laws and safeguard your privacy.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
Recognize returning visitors
Analyze website traffic
Personalize content and advertising
You can manage or disable cookies in your browser settings, but some features of the site may not function properly without them.
5. Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
6. Your Rights
Depending on your country’s laws (such as GDPR for EU residents), you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Request a copy of your data
To exercise these rights, please contact us at info@ochipilates.com.
7. Data Security
We take data protection seriously. We use appropriate administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, or loss.
However, please note that no online system is completely secure, and we cannot guarantee absolute data security.
8. Links to Other Websites
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before sharing personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date at the top.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📩 Email: info@ochipilates.com
🏢 Company: Shandong Ochi Fitness Equipment Co., Ltd.
🌐 Website: www.ochipilates.com