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Whether you’re setting up a studio or starting your Pilates journey at home, our team is here to help.
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Frenquently Asked Questions
This is the headingHow do I choose the right reformer for me?
It depends on your goals, space, and budget. We offer models designed for professional studios, boutique fitness centers, and home practice.
What’s the difference between your home and studio reformers?
Studio reformers are built for higher traffic and include more customizations, while home reformers are designed to save space without sacrificing quality.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by region.
What warranty do you provide?
All Ochi Pilates reformers come with a 5-year frame warranty and 1-year parts warranty.
Do I need to assemble my reformer?
Most reformers arrive pre-assembled with only minor setup required. We provide detailed instructions and optional assembly service.
Do you offer customer support after purchase?
Yes! Our support team is available by email, phone, and live chat to assist with setup, maintenance, or training guidance.
Can reformers be used for rehabilitation?
Absolutely. Many physiotherapists use reformers for safe, low-impact recovery exercises.